- 1. How do I deposit and withdraw money from my HSBC Direct Savings Account?
- 2. Can I make deposits and withdrawals at the HSBC Branch? (Can I deposit cash and checks directly at the HSBC Branch?)
- 3. Can I deposit cash and checks directly at the HSBC Direct Spot?
- 4. What is the maximum transaction limit for HSBC Direct Savings Account?
- 5. If I set my transfer limits during the Personal Verification Process, will the transfer limits apply immediately?
- 6. Is there a limit on the number of transfers I can make a day?
- 7. Are fund transfer services via Phone Banking available 24 hours a day?
- 8. Can I change my transaction limit?
- 9. What is the Swift Code of HSBC?
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 How do I deposit and withdraw money from my HSBC Direct Savings Account?-
<How do I deposit money in HSBC Direct Account?>
If you have HSBC Direct ATM card, you can directly deposit in HSBC Direct Savings Account at HSBC ATM. Otherwise, you have to use Internet banking, phone banking, ATMs or counter services of other banks to transfer money to your Direct Savings Account to make a deposit. Non-HSBC ATMs do not provide deposit services for HSBC Direct Savings Accounts.
<How do I withdraw money from HSBC Direct Account?>
If you have HSBC Direct ATM card, you can withdraw money from HSBC Direct Savings Account at HSBC ATM or non-HSBC ATMs. However, when you make transaction at other ATMs, KRW1,000 of transaction fee will be charged.
If you don’t have HSBC Direct ATM card, you have to make a withdrawal by transferring from your HSBC Savings Account to any of your other bank accounts via Internet or phone banking at no charge.
- Can I make deposits and withdrawals at the HSBC Branch? (Can I deposit cash and checks directly at the HSBC Branch?)
- Sorry you may not. You cannot deposit cash and checks at the HSBC Branch directly. To deposit or withdraw money, please use our Internet Banking or Phone Banking services. To know more about how to deposit and withdraw money at HSBC Direct, please refer to Question 1.
- Can I deposit cash and checks directly at the HSBC Branch?
- Sorry you may not. To deposit cash or checks, please use the counter services of other banks to make a wire transfer. Since banks charge a fee for wire transfers, we suggest you deposit your money in your other bank accounts and then transfer the amount to your HSBC Direct Savings Account via internet or Call Center. For your information, if you deposit check into your HSBC Direct Savings Account from other bank, you can withdraw it next day afternoon after check cleared.
- What is the maximum transaction limit for HSBC Direct Savings Account?
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You can set your Internet & Phone Banking transfer limits during the Personal Identity Verification. However, the transfer limits must be within the one-time transfer limit and the daily transfer limit. If you do not set your transfer limits, the default transfer limits will be applied.
| |
Default one time
transfer Limit |
Default one day
transfer limit |
| Internet Banking |
KRW 50,000,000 |
KRW 50,000,000 |
| Phone Banking |
KRW 50,000,000 |
KRW 50,000,000 |
(Until 12 Oct. 2008)
| |
Default one time
transfer Limit |
Default one day
transfer limit |
| Internet Banking |
KRW 10,000,000 |
KRW 20,000,000 |
| Phone Banking |
KRW 10,000,000 |
KRW 20,000,000 |
| |
Maximum one time
transfer Limit |
Maximum one day
transfer limit |
| Internet Banking |
KRW 100,000,000 |
KRW 500,000,000 |
| Phone Banking |
KRW 50,000,000 |
KRW 250,000,000 |
- If I set my transfer limits during the Personal Verification Process, will the transfer limits apply immediately?
- Yes, the transfer limits will be applied immediately.
- Is there a limit on the number of transfers I can make a day?
- There is no limit on the number of transfers. However, daily and one-time transfer limit will be applied to your transaction when you use HSBC Direct Internet Banking, Phone Banking, or ATM. A fee (KRW 1,000) can be charged if you use HSBC Direct ATM card at other banks’ ATM.
- Are fund transfer services via Call Center available 24 hours a day?
- You may use our HSBC Direct Phone banking ARS service 24/365 without paying a transfer fee.
(Please note that fund transfer services may be restricted between 11:30 pm to 12:10 am due to Regular inter-bank network maintenance). Fund transfer service through HSBC Direct Banking Specialist will be available during weekdays from 9:00 am to 5:30 pm.
- Can I change my transaction limit?
- To decrease Transfer Limits : You can decrease your transfer limits through HSBC Direct website and Call Center.
To increase Transfer Limits : Please visit one of HSBC Branches, and apply new transfer limits (or you can request a HSBC Direct Banking Specialist to visit and increase your transfer limits, but KRW15,000 of visiting service fee will be charged).
- What is the Swift Code of HSBC?
- The Swift Code is HSBCKRSE.
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