Our HSBC Direct Banking Specialist is always ready to answer your enquiries and assist you with the account opening process.
Our HSBC Direct Banking Specialist will contact you before the end of the next working day from your online registration to arrange for the Personal Identity Verification.
If you have any queries on the above or related to HSBC Direct, please call 1544-3311, our HSBC Direct Banking Specialist will be happy to help you.
Important Notes
For your protection, our HSBC Direct Banking Specialist will:
NEVER visit you outside of service hours and areas, unless special approval has been obtained from a manager beforehand.
NEVER accept any cash payments from you.
NEVER transfer customers' funds through his or her private bank accounts.
NEVER visit you without a prior appointment.
NEVER offer suggestions or advice on your financial investments.
ALWAYS wear an ID badge. Please ask to see his or her ID for verification at your appointment.
ALWAYS visit you in a safe, public place (excluding customers' homes), unless special approval has been obtained from a manager beforehand.
