Service fee & hour for HSBC Direct Electronic Financial Services
|
Type
|
FeeNote1)
|
Service hourNote2)
|
|
Internet Banking
|
Inbound / Outbound
transfer
|
Free of charge
|
24 hours including
weekends and holidays
|
|
Phone Banking
|
Inbound /
Outbound
transfer
|
ARS
|
|
24 hours including
weekends and holidays
|
|
Operator
|
|
9:00 ~ 17:30
(Business days only)
|
|
ATM
|
HSBC ATM
|
Withdrawal
|
Free of charge
|
24 hours including
weekends and holidays
|
|
Transfer
|
Free of charge
|
|
Non HSBC
ATM
|
Withdrawal
|
1,000 per transaction
|
Service hours prescribed
by the relevant bank
|
|
Transfer
|
1,000 per transaction
|
|
ATM Card
|
Issuance
|
2,000 per issuance
|
-
|
|
OTP
|
Re-issue
|
Re-issuance fee
|
6,000Note3)
|
Re-issuance fee
(6,000) is added to
delivery fee
|
|
Delivery Note4)
|
Delivery via courier (Normal)
|
9,000 per issuance
|
|
Delivery via courier
(Express) Note5)
|
14,000 per issuance
|
|
Delivery by HSBC Direct
Specialist
|
15,000 (re-issuance fee included)
|
|
HSBC Direct Specialist's Visit service
|
15,000 per visit Note6)
|
Note1) Fees will be automatically deducted from the Direct Savings Account of the customer.
Note2) The Direct Banking services may be unavailable from 11:30 pm to 12:10 am of the following day during which the KFTC is checking its electronic system checking hours.
Note3) excluding new issuance.
Note4) The delivery cost is based on the courier service
Note5) Express delivery service will be limited to Seoul area.
Note6) There will be no fee charged for the visit for the first personal identity verification.
Other fees
|
Type
|
Issuance fee
|
Branch-fee
|
|
Statement of account history
|
Free of charge
|
2,000
|
|
Statement of account balance
|
Free of charge
|
2,000
|
|
Account opening confirmation statement
|
Free of charge
|
-
|
* Fees are waived if customer requests any statement through Direct Call Center and receive by fax or mail delivery
* Fees for statement issuance at HSBC branch
Maximum Fund Transfer Limit for HSBC Direct Electronic Banking Services
|
Type
|
Transfer limit
|
|
One time
|
Daily
|
|
Internet Banking
|
100,000,000
|
500,000,000
|
|
Phone Banking
|
50,000,000
|
250,000,000
|
|
ATM
|
WithdrawalNote1), Note2)
|
400,000
|
5,000,000
|
|
Transfer
|
6,000,000
|
10,000,000
|
Note1) This is a withdrawal limit of HSBC-owned ATM. Non-HSBC ATM applies the withdrawal limit prescribed by the relevant bank.
Note2) Withdrawals and deposits via HSBC-owned ATM should be made in cash only. |
